Frequently Asked Questions

Documentation Requirements
To verify household eligibility and determine applicant qualification, proof of identification and income is required. Documentation needs may vary by household, and additional items beyond those listed below may be requested. After submitting your application, our team will reach out if further documentation or clarification is necessary. Promptly providing any requested information will help avoid delays in processing your application.

Identification
Valid Government-Issued Photo ID

Proof of Income (which may include the following):

• Verifiable Income 4-6 consecutive pay stubs
• Tax returns (most recent year’s return, including W-2 or 1099)
• Most current Social Security award letters
• Disability income documentation
• Unemployment benefits documentation
• Most current Child support or alimony documentation
• Other government assistance (e.g., TANF)

What kind of income should an applicant report?
You must report all income that anyone in your household receives. This information is then reviewed by our team, and it is required that you provide documentation to verify all income.

Is a credit and criminal background check required?
Yes, both are required. We obtain a credit report on each applicant. Our credit reporting agency evaluates credit (which may include rent payment history) as an indicator of future rent payment performance. An unsatisfactory or insufficient finding will result in the requirement of an additional deposit, guarantor, or denial. Applicants are responsible for ensuring their credit history is accurate.

We also obtain a criminal background check on each applicant who will reside in the apartment home. It is possible your application will be denied due to criminal convictions.

Utilities
Electric, Gas & Water/Sewage

Is there a utility allowance and how is it determined?
No